Netaqi | Netaqi | Digital Products original

Refund Policy

Refund Policy

Replacement Guarantee: If an activation key does not work after technical verification, it will be replaced.

Activation Method: Depending on the product, activation may be by serial key or by provider account login (username and password) on the vendor page.

1) Product Nature

All products are digital and delivered via email only.

2) Are refunds available?

After successful digital delivery, refund is not available for change-of-mind or no-longer-needed cases.

3) When is replacement/refund provided?

If the key does not work after technical verification.
If delivery fails due to a store-side technical issue.

4) Non-eligible cases

Incorrect customer email entered at checkout.
Product incompatibility when clearly stated before purchase.
Usage that violates license terms.

5) Processing

Requests are reviewed within 24-72 business hours.
If the issue is confirmed: replacement is provided first; if replacement is not possible, a refund is issued via the original payment method where possible.